.ticket-form>.ticket-edit-fields{display:flex;flex-direction:column;gap:14px;border:0;padding:0;margin:0;min-width:0}.ticket-form>.ticket-edit-fields>label{flex-direction:column;align-items:stretch;margin:0}.ticket-form>.ticket-edit-fields>label>input{width:100%}.tickets-workspace{min-height:0;flex:1;display:flex;flex-direction:column;background:#f5f7fb;color:#24334b;padding:22px;overflow:auto}.ticket-heading{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:18px}.ticket-heading h2{margin:4px 0}.ticket-heading small{letter-spacing:2px;color:#6f7e9b}.ticket-heading p{margin:4px 0;color:#718099;font-size:13px}.ticket-heading button{margin-left:8px}.ticket-columns{display:grid;grid-template-columns:300px minmax(0,1fr);gap:18px;min-height:0;flex:1}.ticket-list,.ticket-content{overflow:auto;min-height:0}.ticket-filters{display:flex;flex-wrap:wrap;gap:8px;padding:4px 0 14px}.ticket-filters input:not([type=checkbox]),.ticket-filters select{width:100%;box-sizing:border-box}.ticket-filters label{display:flex;align-items:center;font-size:13px;gap:7px}.ticket-card{display:flex;flex-direction:column;align-items:stretch;text-align:left;width:100%;gap:8px;padding:15px!important;margin-bottom:9px;border:1px solid #e1e6ef!important;background:#fff!important;color:#25344d!important;border-radius:12px!important}.ticket-card.selected{border-color:#677bef!important;box-shadow:0 0 0 2px #667bea19}.ticket-card>div{display:flex;justify-content:space-between;gap:8px}.ticket-card small{color:#718099}.ticket-status,.ticket-badge{font-size:12px;background:#edf0ff;color:#5b59b4;border-radius:6px;padding:3px 7px}.ticket-badge{background:#fff1d8;color:#946108;display:inline-block;align-self:flex-start}.ticket-content{background:#fff;border:1px solid #e1e6ef;border-radius:14px;padding:22px}.ticket-detail-heading{border-bottom:1px solid #e9edf4;padding-bottom:16px}.ticket-detail-heading h3{margin-top:0;overflow-wrap:anywhere}.ticket-detail-heading p{font-size:13px;color:#6d7990;overflow-wrap:anywhere}.ticket-form{display:flex;flex-direction:column;gap:14px}.ticket-form label{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:600}.ticket-form input,.ticket-form textarea,.ticket-form select{box-sizing:border-box;width:100%}.ticket-form fieldset:not(.ticket-edit-fields){border:1px solid #e1e6ef;border-radius:9px}.ticket-form fieldset:not(.ticket-edit-fields) label{flex-direction:row;align-items:center;margin:8px 0}.ticket-form fieldset:not(.ticket-edit-fields) input{width:auto}.ticket-form textarea{resize:vertical}.ticket-pair{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ticket-reply{padding:20px 0;border-bottom:1px solid #e9edf4}.ticket-reply button{margin-right:8px}.ticket-upload{align-self:flex-start;color:#5b59b4}.ticket-upload input{max-width:260px}.ticket-timeline{list-style:none;padding:0}.ticket-timeline>li{padding:18px 0;border-bottom:1px solid #edf0f6}.ticket-timeline>li>div:first-child{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px}.ticket-timeline small{margin-left:auto;color:#7e889a}.ticket-timeline p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.6}.ticket-attachments{display:flex;gap:12px;flex-wrap:wrap}.ticket-attachments>div{max-width:360px;display:flex;flex-direction:column;gap:8px}.ticket-attachments img,.ticket-attachments video{width:100%;max-height:400px;object-fit:contain}.ticket-modal{position:fixed;top:66px;right:16px;bottom:16px;left:16px;z-index:30;border:1px solid #dfe5ef;box-shadow:0 20px 80px #13284338;border-radius:16px;overflow:hidden;display:flex}.ticket-indicator{border-radius:5px;background:#fff0d3;color:#96620e;font-size:11px;padding:2px 5px}.workspace-tabs{display:flex;gap:5px;margin-left:24px}.workspace-tabs button.active{background:#ebeefe;color:#5452bc}.ticket-nav-count{margin-left:5px;background:#f6e3bd;color:#850;padding:2px 6px;border-radius:5px}@media(max-width:950px){.ticket-columns{grid-template-columns:240px minmax(0,1fr)}.tickets-workspace{padding:12px}.ticket-content{padding:14px}.workspace-tabs{margin-left:8px}.ticket-pair{grid-template-columns:1fr}.ticket-heading p{display:none}}.workspace-header .workspace-tabs button{background:#23354d;color:#ccd5e3;border:1px solid #33465f}.workspace-header .workspace-tabs button:hover{background:#30435b}.workspace-header .workspace-tabs button.active{background:#f7e6b7;color:#594927;border-color:#f7e6b7}.workspace-header .workspace-tabs{flex-shrink:0}.ticket-timeline{margin-top:12px}.ticket-reply{border-top:1px solid #e9edf4;border-bottom:0}.reply-tabs{margin:0 0 18px}.reply-excerpt{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#78859b}.reply-checkbox{flex-direction:row!important;align-items:center}.reply-checkbox input{width:auto!important}.reply-tabs button{margin-right:5px}.ticket-form>div>button{margin-right:8px}.quick-replies{position:relative;padding:5px 16px;border-top:1px solid #e5eaf2;background:#fff}.quick-replies>button{font-size:12px;color:#6558b5;background:#f2f0fb;border-color:transparent}.quick-reply-panel{position:absolute;z-index:12;bottom:42px;left:12px;right:12px;max-height:360px;overflow:auto;padding:14px;border:1px solid #dce2ed;border-radius:12px;background:#fff;box-shadow:0 8px 30px #263f5d26}.quick-reply-panel input{box-sizing:border-box;width:100%}.quick-reply-panel article{border-bottom:1px solid #edf0f5;padding:12px 0}.quick-reply-panel article>div{display:flex;justify-content:space-between;gap:10px}.quick-reply-panel small{color:#8892a6}.quick-reply-panel p{font-size:13px;white-space:pre-wrap;margin:8px 0;max-height:100px;overflow:auto}.quick-reply-panel button{font-size:12px}.country-check[data-v-d5d4ddf3]{color:#203249;background:#fff;padding:1rem 1.25rem;border:1px solid #cbd5e1;border-radius:12px;width:min(31rem,90vw);max-height:82vh;overflow:auto}.country-check[data-v-d5d4ddf3]::backdrop{background:#15223899}.country-check header[data-v-d5d4ddf3],.country-check dl[data-v-d5d4ddf3]{display:grid;grid-template-columns:1fr auto;gap:.45rem 1rem;align-items:center}.country-check dd[data-v-d5d4ddf3]{margin:0}.country-check .missing[data-v-d5d4ddf3]{color:#983d10}.country-check p[data-v-d5d4ddf3],.country-check ul[data-v-d5d4ddf3]{margin:.65rem 0}.country-check .app-result[data-v-d5d4ddf3]{border-top:1px solid #657285;padding-top:.55rem;overflow-wrap:anywhere}.country-status-confirm[data-v-4248f880]{margin:1rem 0;padding:1rem;border:1px solid currentColor;border-radius:.5rem}.country-status-confirm button[data-v-4248f880]{margin-right:.5rem}.country-sites[data-v-4248f880]{overflow:auto}.country-form[data-v-4248f880]{display:grid;gap:1rem;max-width:42rem}.country-form label[data-v-4248f880]{display:grid;gap:.35rem}.country-form details label[data-v-4248f880]{margin:.6rem 0}.country-form label[data-v-4248f880]:has(input[type=checkbox]){display:flex;align-items:center;gap:.6rem}.country-form input[data-v-4248f880]:not([type=checkbox]),.country-form textarea[data-v-4248f880]{width:100%}.country-form p[data-v-4248f880]{margin:0;opacity:.8}.country-sites td[data-v-4248f880]{overflow-wrap:anywhere}body:has(.desk-login){background:#152238;background-image:radial-gradient(ellipse at 20% 10%,#30425d,transparent 65%)}.desk-login{width:430px;max-width:calc(100vw - 40px);margin:8vh auto;padding:36px;border:1px solid #ffffff24;border-radius:24px;background:#fff;box-shadow:0 28px 90px #0004}.desk-login .brand{color:#17283d}.desk-login .brand span{color:#a77b38}.login-symbol{width:60px;height:60px;margin:28px 0 14px;display:grid;place-items:center;background:#f6edd9;border:1px solid #ead7af;border-radius:19px;font-weight:800;font-size:25px;color:#8f682a}.desk-login h1{margin:0 0 8px;font-size:27px;letter-spacing:-.7px}.desk-login p{margin:0 0 28px}.desk-login input{width:100%;background:#f5f7fa;padding:12px 14px;border-color:#e0e5ed}.login-language{display:flex!important;align-items:center;justify-content:space-between;margin-top:26px;color:#7b8798;font-size:12px}.login-language select{border:0;font-size:12px}.desk-login .remember-login{display:flex;align-items:center;gap:8px;font-size:13px;color:#667287;margin:16px 0}.desk-login .remember-login input{width:16px;height:16px;margin:0;padding:0;accent-color:#1d304b}.remember-login small{font-size:11px}.desk-modern{--ink:#1d2b40;--muted:#8490a0;--line:#e7ebf1;color:var(--ink);background:#f5f7fb;font-family:Inter,Segoe UI,Microsoft YaHei,sans-serif}.desk-modern button,.desk-modern input,.desk-modern select{border-color:var(--line);border-radius:9px;transition:background .15s,border-color .15s}.desk-modern button:hover{background:#f0f3f8;border-color:#cbd5e1}.desk-modern button:focus-visible,.desk-modern input:focus,.desk-modern select:focus,.desk-modern textarea:focus{outline:2px solid #c59a4e80;outline-offset:2px}.primary,.desk-modern .primary{background:#1d304b;border-color:#1d304b;color:#fff;font-weight:600;padding:11px 18px}.primary:hover,.desk-modern .primary:hover{background:#2c4364;color:#fff}.desk-modern .workspace-header{flex-shrink:0;height:76px;min-height:76px;background:#17263d;padding:0 24px;border:0;color:#fff;flex-wrap:nowrap;gap:22px}.workspace-brand{display:flex;align-items:center;gap:12px;min-width:240px}.brand-mark{display:grid;place-items:center;width:39px;height:43px;background:linear-gradient(140deg,#f3dba3,#c8a560);color:#1f2e43;font-size:22px;font-weight:850;border-radius:12px;letter-spacing:-2px}.workspace-brand strong{font-size:17px;letter-spacing:1px;display:block}.workspace-brand strong span{font-size:11px;font-weight:500;color:#c3cddd;letter-spacing:2px;margin-left:5px}.workspace-brand small{display:block;color:#aab8cc;font-size:10px;margin-top:3px;letter-spacing:1px}.availability{display:flex;align-items:center;gap:8px;color:#cad5e4;font-size:12px;white-space:nowrap}.availability i{width:6px;height:6px;border-radius:50%;background:#72c9b0;box-shadow:0 0 0 4px #72c9b018}.header-spacer{flex:1}.desk-modern .unread-summary{color:#becbdd;font-size:12px}.unread-summary b{background:#33445b;padding:3px 8px;border-radius:7px;margin-left:5px;color:#fff}.desk-modern .settings-trigger{background:transparent;border-color:#465267;color:#e0e6ee;font-size:12px}.desk-modern .settings-trigger:hover{background:#33445b}.account-menu{position:relative}.account-menu summary{display:flex;align-items:center;gap:9px;list-style:none;cursor:pointer;font-size:12px;white-space:nowrap}.account-menu summary::-webkit-details-marker,.conversation-actions summary::-webkit-details-marker{display:none}.operator-avatar{width:32px;height:32px;display:grid;place-items:center;border-radius:50%;background:#d7c091;color:#27334b;font-weight:800}.chevron{color:#9eacc1}.account-popover,.actions-popover{position:absolute;right:0;top:calc(100% + 12px);z-index:15;background:#fff;border:1px solid #e4e9f1;border-radius:13px;box-shadow:0 12px 36px #13223726;padding:8px;min-width:170px;color:#24344c}.account-popover button{display:block;width:100%;text-align:left;border:0;background:transparent;font-size:13px}.desk-modern .conversation-sidebar{width:290px;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;overflow:hidden}.sidebar-heading{display:flex;justify-content:space-between;align-items:center;padding:25px 22px 18px}.sidebar-heading h2{margin:0;font-size:21px;letter-spacing:-.5px}.sidebar-heading h2 small{display:block;font-size:11px;font-weight:500;color:#8591a4;margin-bottom:5px;letter-spacing:0}.desk-modern .refresh-button{font-size:11px;padding:5px 8px;color:#8a96a7;border:0}.queue-tabs{display:flex;gap:3px;padding:0 15px 14px}.desk-modern .queue-tabs button{border:0;background:transparent;color:#8390a3;font-size:11px;padding:8px 9px;white-space:nowrap;flex:1}.desk-modern .queue-tabs button.active{background:#edf1f6;color:#24364e;font-weight:700}.desk-modern .filters{padding:0 20px 12px}.desk-modern .search-filter{margin:0 20px 15px;padding:7px 12px;background:#f3f5f8;border:1px solid #edf0f4;border-radius:10px;align-items:center;color:#8591a4}.search-filter span{font-size:22px;line-height:1}.desk-modern .search-filter input{min-width:0;width:100%;padding:2px 4px;border:0;background:transparent;font-size:12px;outline:0}.conversation-list{flex:1;overflow:auto;padding:0 10px 12px}.desk-modern .conversation{display:flex;align-items:center;gap:11px;width:100%;padding:15px 12px;margin-bottom:6px;border:1px solid transparent;border-radius:12px;background:transparent;position:relative}.desk-modern .conversation:hover{background:#f7f8fb}.desk-modern .conversation.selected{background:#f1f4f8;border-color:#dce4ee}.desk-modern .conversation.selected:before{content:"";position:absolute;left:-1px;top:17px;bottom:17px;width:3px;background:#bb9654;border-radius:3px}.customer-avatar{display:grid;place-items:center;flex-shrink:0;width:42px;height:44px;border-radius:13px;background:#e9eef6;color:#5d7190;font-size:13px;font-weight:750;position:relative}.customer-avatar i{position:absolute;bottom:-1px;right:-1px;width:10px;height:10px;border:2px solid #fff;border-radius:50%;background:#aab4c1}.customer-avatar i.online{background:#43af91}.conversation-copy{display:flex;flex-direction:column;min-width:0;gap:3px}.conversation-copy b{font-size:13px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.desk-modern .conversation small{color:#8a96a8;font-size:10px}.conversation-state{font-size:10px;color:#7c8a9d}.desk-modern .conversation em{margin-left:auto;float:none;min-width:19px;padding:1px 5px;background:#c49b55;color:#fff;border-radius:6px;font-style:normal;text-align:center;font-size:10px}.list-empty{text-align:center;padding:40px 14px;color:#7d899a;font-size:13px}.list-empty small{display:block;margin-top:9px;color:#a2aab8;font-size:11px}.load-conversations{display:block;margin:10px auto;font-size:12px}.sidebar-footer{display:flex;align-items:center;gap:8px;padding:16px 23px;border-top:1px solid var(--line);font-size:9px;color:#9ba6b6;letter-spacing:1.5px}.desk-modern .customer-bar{flex-shrink:0;min-height:83px;gap:13px;padding:15px 24px;border-bottom:1px solid var(--line)}.customer-avatar.compact{width:40px;height:43px}.customer-heading{flex:1;min-width:0}.customer-heading strong{display:block;font-size:15px}.customer-heading small{display:flex;align-items:center;gap:5px;margin-top:4px;color:#91a0b1;font-size:11px}.presence-dot{width:5px;height:5px;border-radius:50%;background:#a0acba}.presence-dot.online{background:#37a68c}.desk-modern .details-toggle{padding:6px 10px;font-size:11px;border:0;color:#718199}.conversation-actions{position:relative}.conversation-actions summary{list-style:none;padding:6px 10px;cursor:pointer;letter-spacing:2px;color:#8c9aab}.actions-popover{display:grid;gap:8px;min-width:210px}.actions-popover label{display:grid;gap:7px;font-size:12px;padding:5px}.desk-modern .chat{background:#f6f8fb}.desk-modern .chat-status{color:#9aa5b4;font-size:10px;padding:10px 24px 0}.desk-modern .message-list{padding:22px 28px;gap:18px}.desk-modern .bubble{background:#fff;border:1px solid #e6eaf0;border-radius:3px 16px 16px;padding:13px 16px;box-shadow:0 3px 8px #182c4403;max-width:min(78%,590px);font-size:13px;line-height:1.7}.desk-modern .bubble.mine{background:#eaf0f8;border-color:#dfe7f2;border-radius:16px 3px 16px 16px}.desk-modern .bubble small{color:#97a3b4;font-size:10px}.desk-modern .bubble p{margin:7px 0}.desk-modern .text-button{border:0;color:#8595aa;background:transparent;padding:0;font-size:10px}.desk-modern .compose{padding:14px 24px 16px;border-top:1px solid var(--line);background:#fff}.desk-modern .compose textarea{border:0;background:#fff;min-height:74px;max-height:180px;padding:4px 0;resize:vertical;font-size:13px;box-shadow:none}.desk-modern .compose textarea::placeholder{color:#a4adbb}.desk-modern .compose-actions{padding-top:8px;gap:10px}.desk-modern .compose-actions small{color:#a1aab8;font-size:10px}.desk-modern .compose-actions>button{background:#223a58;border-color:#223a58;color:#fff;padding:8px 22px;border-radius:9px;font-size:12px;box-shadow:0 4px 8px #223a5818}.desk-modern .file-button{color:#8c9aab;font-size:22px}.desk-modern .translation-controls{padding:8px 24px;background:#fff;border-top:1px solid var(--line);align-items:center;justify-content:space-between;color:#9aa5b4;font-size:10px}.desk-modern .translation-controls button{padding:2px 0;border:0;background:transparent;color:#7c8da4;font-size:10px}.desk-modern .customer-context{width:290px;padding:23px 20px;border-left:1px solid var(--line);background:#fff}.context-heading{gap:8px}.context-heading strong{font-size:14px}.desk-modern .context-heading button{font-size:10px;padding:3px 5px;border:0;color:#93a0b2}.desk-modern .context-hint{font-size:10px;color:#a3adbb;line-height:1.6}.desk-modern .customer-context dl{grid-template-columns:minmax(90px,1fr) minmax(0,1.2fr);font-size:11px;margin-top:20px}.desk-modern .customer-context dt,.desk-modern .customer-context dd{padding:11px 2px;border-bottom:1px solid #f0f2f6}.desk-modern .customer-context dt{color:#8c99ab}.desk-modern .customer-context dd{text-align:right;font-weight:500}.desk-empty{width:100%;max-width:500px;color:#9eabba}.empty-orbit{margin:0 auto 24px;width:92px;height:92px;display:grid;place-items:center;border:1px solid #dfe5ef;border-radius:28px;color:#bda474;background:#fff;box-shadow:0 12px 36px #314c6b08;font-size:40px}.desk-empty h2{color:#54657d;font-weight:550;font-size:20px}.desk-empty p{font-size:12px}.desk-empty>span{display:block;margin-top:38px;font-size:9px;letter-spacing:2px;color:#b5becb}.settings-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:50;display:grid;place-items:center;background:#0c192d65}.desk-settings{width:440px;max-width:90vw;max-height:90vh;overflow:auto;padding:28px;border-radius:20px;background:#fff;box-shadow:0 20px 70px #14213740}.settings-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:25px}.settings-heading small{font-size:9px;letter-spacing:2px;color:#b39761}.settings-heading h2{margin:4px 0 0;font-size:22px}.settings-heading button{font-size:22px;border:0}.desk-settings label{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:16px 0;font-size:13px}.desk-settings select{max-width:210px;background:#f6f8fb;font-size:12px}.desk-settings>small,.settings-hint{color:#92a0b1;font-size:11px;line-height:1.7}.settings-divider{margin:24px 0;border-top:1px solid var(--line)}.desk-settings h3{font-size:14px}.desk-settings>.primary{width:100%;margin-top:12px}.desk-modern .accounts{background:#fff;margin:24px;border:1px solid var(--line);border-radius:18px}.desk-modern .accounts form{margin:16px 0}.desk-modern .accounts input,.desk-modern .accounts button,.desk-modern .accounts select{font-size:12px}.desk-modern .password-settings{width:560px;max-width:90%;margin:28px auto;background:#fff;border:1px solid var(--line);border-radius:18px}.back-button{border:0!important;color:#8190a5!important}@media(max-width:1150px){.desk-modern .conversation-sidebar{width:250px}.workspace-brand{min-width:210px}.desk-modern .customer-context{position:absolute;right:0;top:0;bottom:0;width:310px;box-shadow:-12px 0 36px #17263d14}.desk-modern .workspace-header{gap:16px;padding:0 18px}}@media(prefers-reduced-motion:reduce){.desk-modern *{transition:none!important}}.country-sidebar{flex:0 0 132px;min-width:0;display:flex;flex-direction:column;background:#eaf0f6;border-right:1px solid #dce4ee}.country-sidebar h2{font-size:12px;color:#687b93;font-weight:600;letter-spacing:.5px;margin:28px 18px 20px}.country-list{overflow:auto;min-height:0;padding:0 10px 12px}.desk-modern .country-item{display:flex;flex-direction:column;gap:5px;width:100%;padding:12px 10px;margin-bottom:6px;text-align:left;border:1px solid transparent;background:transparent;color:#60748d;border-radius:12px}.desk-modern .country-item:hover{background:#f8fafc}.desk-modern .country-item.active{background:#fff;border-color:#d8e1ec;box-shadow:0 3px 9px #1b345009;color:#223c5d}.country-row{display:flex;align-items:center;justify-content:space-between;gap:5px;width:100%}.country-row strong{font-size:15px;letter-spacing:.5px}.country-name{font-size:11px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.country-unread{font-size:10px;line-height:18px;min-width:18px;padding:0 4px;text-align:center;background:#2e608b;color:#fff;border-radius:6px;font-weight:600}.country-ticket-count{font-size:10px;line-height:17px;color:#8b641e;background:#f8edd5;border-radius:5px;padding:1px 5px;align-self:flex-start}.country-empty{font-size:11px;line-height:1.6;color:#8492a5;padding:0 8px}@media(max-width:1400px){.desk-modern .customer-context{position:absolute;z-index:5;right:0;top:0;bottom:0;width:310px;box-shadow:-12px 0 36px #17263d14}}@media(max-width:1050px){.country-sidebar{flex-basis:100px}.country-sidebar h2{margin-left:14px}.country-list{padding:0 6px 10px}.desk-modern .country-item{padding:11px 8px}.desk-modern .conversation-sidebar{width:235px}.desk-modern .sidebar-heading{padding:22px 17px 16px}}@media(max-width:760px){.desk-modern .desk-body{overflow-x:auto}.desk-modern .desk-chat{min-width:360px}.country-sidebar{flex-basis:90px}.desk-modern .conversation-sidebar{width:220px}}.desk-modern .country-grants{display:flex;gap:10px;flex-wrap:wrap;align-items:center;border:1px solid var(--line);border-radius:8px;padding:4px 10px 8px}.desk-modern .country-grants label{display:inline-flex;align-items:center;gap:4px}